Mel Smith is a Quality Assurance Officer at VERIFY, bringing four years of specialised experience in personal injury law to her role. With a strong foundation in legal processes and casework, she ensures the accuracy, consistency, and compliance of medico-legal reports that support complex litigation matters. Mel's background in personal injury law, including motor vehicle accidents, workplace injury, and public liability, provides a unique insight into the quality expectations of both legal and medical professionals. By meticulously reviewing reports for legal and factual integrity, liaising with experts, and ensuring timely, high-quality deliverables for clients, Mel ensures VERIFY’s standards are upheld and further strengthened. Outside of work, Mel is a passionate video game enthusiast, a hobby that mirrors her strengths in strategy, problem-solving, and focus.