VERIFY provides high levels of support to both our clients and medical specialists throughout every step of the medico legal process.
Our Mission
Our mission is to provide accurate, comprehensive, and timely medico legal solutions to our clients. We aim to earn and maintain trust, providing the highest level of service to support the pursuit of justice and fair legal outcomes.
Our Values
Excellence. At VERIFY, we set the bar high for ourselves, always striving to deliver services of exceptional quality and precision. We believe that excellence is achieved through a combination of expertise, dedication, and attention to detail.
Accuracy is the cornerstone of our operations. We employ rigorous methodologies and advanced technologies to ensure that our assessments, reports, and opinions are meticulously accurate, enabling our clients to make informed decisions.
Timely Reporting. Recognising the importance of time in legal proceedings, we prioritize delivering our reports promptly. Our team is committed to efficient workflows and clear communication, ensuring that our clients receive timely and reliable information to support their cases.
Our Team
Operations
Wes Lerch
Wes has over 25 years’ experience in personal injury law and insurance litigation.
He has acted for both injured plaintiffs and insurers alike and has been recognised by Doyle’s Guide numerous times in the past as one of Queensland’s leading personal injury lawyers.
As the founding partner of a prominent plaintiff personal injury law firm, Wes worked with various medico legal providers and identified the need for a different and better approach to medico legal reporting. With this vision, he launched VERIFY.
In 2024, Wes was appointed Queensland Delegate of the Australian Association of Medico-Legal Providers (AAMLP) as he is passionate about giving a greater voice to medico-legal providers to better represent themselves and effectively communicate shared concerns to wider industry stakeholders.
Fruzsina Toth
Fruzsina Toth (Fruzsi) is warmly welcomed as the new Operations Manager at VERIFY. Building on the success of her implementation of a new project management software as Project Manager, Fruzsi is excited to continue to grow VERIFY's success in an operations role. She is dedicated to the constant improvement of VERIFY's service quality, business procedures and processes to enhance VERIFY's performance as a leading provider in the field.
She has extensive experience in business administration working in diverse corporate environments, including but not limited to small firms and large multinational companies. After obtaining her Bachelor's in Communication and Media Studies with a minor in Public Relations and Marketing, Fruzsi went on to obtain her Master’s Degree in International Tourism and Hospitality Management from James Cook University Brisbane. Continually recognised for her academic achievements, Fruzsi is a valued member of the VERIFY team and looks forward to supporting our continued growth and success.
Thanh Nguyen
Thanh Nguyen is a business student at James Cook University and combines her analytical skills with a passion for organisation. In her role as administrative assistant at VERIFY, she supports the operations manager in achieving smooth operations through the streamlining of office processes, documents, and schedules. Thanh’s coursework in business intelligence and information systems equips her to tackle real-world challenges. Her talent for combining efficiency with attention to detail is evident in the execution of her administrative duties.
Business Development
Sydney Shepard
Sydney Shepard is the Business Development Manager at VERIFY. Passionate about expanding VERIFY’s relationships with a range of clients and specialists within the medico-legal industry, Sydney’s previous work within VERIFY across the Reception, Bookings, and Quality Assurance divisions has equipped her with an encyclopaedic knowledge of VERIFY’s processes. She has an extensive marketing background through her work history across diverse sectors including sales, entertainment, event-planning, and the Queensland Department of Education. Sydney is committed to maintaining VERIFY’s quality of service to a standard unmatched within the medico-legal industry, with the ultimate goal of combining her marketing and education backgrounds to create innovative and impactful solutions for the medico-legal sector.
Lydia Campbell
Lydia Campbell is an administrative assistant within the Business Development division of VERIFY. She has previously worked as a legal secretary for barristers, and as a market research interviewer and general administrator. Lydia is passionate about information literacy, and in her spare time she enjoys singing in youth choir and learning about obscure historical events.
Reception and Bookings
Ajani Salam
Ajani Salam is an Administrative Assistant at the Reception office at VERIFY. Ajani’s previous work experience includes administrative and compliance work at a law firm, where she filed documents at the courts and assisted with WorkCover claims. In her spare time, Ajani enjoys reading, learning more about Indigenous Australian history, and watching Rugby League.
Taleitha O’Brien
Taleitha O’Brien (Tilly) is an Administrative Assistant at the Reception office at VERIFY. Known for her bubbly-yet-professional demeanour, Tilly handles bookings and appointments with an ease beyond her years, so it may surprise you to learn that she is VERIFY’s youngest staff member. A social butterfly by nature, Tilly enjoys spending her free time dancing and catching up with friends.
Jaynalyn Malijan
Jaynalyn Malijan (Jayna) is an Administrative Assistant in the Bookings division at VERIFY. She assists with essential administrative tasks, including sending booking confirmations, coordinating doctors' schedules, and ensuring seamless claimant communication. Jayna completed her Bachelor of Science in Psychology and has experience working in human resources, focusing on recruitment and employee engagement, in addition to work as a corporate hospitality liaison. She is a Certified Human Resource Associate and is passionate about enhancing her communication skills and connecting with people. In her spare time, Jayna enjoys hiking, taking language lessons, and serving as a leader in her local community.
Quality Assurance
Evie Le
Evie Le is a Quality Assurance Manager at VERIFY, where she oversees the QA team's delivery of accurate medico-legal reports and medical brief summaries. Evie brings extensive experience in marketing, management, communications, events, and administration, as well as certifications including the AMA-5 Permanent Impairment Evaluator from ACIME (October 2023). In addition, her proficiency with a variety of software tools complements her meticulous approach to upholding the highest standards in the medico-legal industry.
Spencer Winchester
Spencer Winchester is a Quality Assurance Clerk at VERIFY. He has experience working in various levels of government, including the Federal Circuit and Family Court of Australia, Queensland Health, and the Public Trustee of Queensland. Spencer completed his Bachelor of Laws in 2021 and a Graduate Diploma in Legal Practice in 2023. In 2024, he achieved accreditation as an AMA-5 Certified Impairment Rater and aims to be admitted as a lawyer in the near future. Spencer is also passionate about legal technology and serves as the in-house go-to for tech support.
Michael Dunne
Michael Dunne is a Quality Assurance Clerk at VERIFY. He has previous experience volunteering at a community legal centre. Michael completed his Bachelor of Arts/Laws in 2021, a Graduate Diploma of Legal Practice in 2024, and is currently preparing his application for admission to the legal profession. According to The International Academy of Independent Medical Evaluators, Michael achieved his accreditation as an AMA-5 Certified Impairment Rater with the highest score on record thus far.
Vidushi Gupta
Vidushi Gupta is a Quality Assurance Clerk at VERIFY and a final-year Bachelor of Psychology (Honours) student at Griffith University. She has gained valuable experience as a medical receptionist and as a secretary to an Independent Medico-Legal Examiner. Vidushi is an AMA-5 Certified Impairment Rater, showcasing her expertise in the field. With a strong passion for mental health, she actively engages in community volunteering, dedicating her time and efforts to make a positive impact.
James Heffernan
James Heffernan provides support to the Quality Assurance team at VERIFY in the role of Administrative Assistant. James is a first-year university student and is currently undertaking a Bachelor of Commerce/Law (Hons) at the University of Queensland.
Ricaliza Perlas
Ricaliza Perlas (Liza) is a Quality Assurance Supervisor at VERIFY, where she supervises operations for both QA and Reception & Bookings. Liza holds a Bachelor of Arts degree in English and is completing a Juris Doctor degree. Previously, she gained valuable experience as a Legal Assistant at a private law office, reflecting her commitment to both language proficiency and legal studies. In May 2024, she was accredited as an AMA-5 Certified Impairment Rater. Liza is deeply passionate about fostering work-life balance and ensuring the well-being of her team to maximise productivity and ensure efficient and high-quality output.
Jiennel Almodal
Jiennel Almodal (Jie) is an Administrative Assistant in the Quality Assurance division at VERIFY. She holds a degree in Political Science, majoring in Paralegal Studies, and is currently pursuing a Juris Doctor degree. Jie's commitment to excellence is evident in her efficient management of administrative tasks and her proactive approach to quality assurance processes. Outside of work, she enjoys indulging in performing arts, attending concerts, and exploring various genres of books, reflecting her well-rounded perspective and dedication to personal growth.
Kimberly Patente
Kimberly Patente (Kim) is an Administrative Assistant in the Quality Assurance division at VERIFY. With 2 years' experience as a Legal Administrative Assistant and a year as a Human Resources Specialist, her dedication and organisational skills are evident. When off the clock, Kim is actively involved in teaching children under the Department of Social Welfare and Development (DSWD) through her local church and singing in choir.
Zenuel Bermundo
Zenuel Bermundo (Zen) is an Administrative Assistant in the Quality Assurance division at VERIFY. In 2023, he graduated with a degree in Education, majoring in Social Studies. He is passionate about administrative work, enjoys connecting with people, and has a keen interest in listening to unique stories. Zen is committed to excellence in his tasks, ensuring high-quality output and timely completion. He continuously enhances his skills through on-the-job learning, striving for personal and professional growth.